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Help

Looking for help?

At Pet Letters we strive to make our platform as simplistic as possible. Here’s a few things you may want to know before using our website or apps.

How to Sign Up

1. Visit Pet Letter’s homepage, and locate the “Sign Up” button. Once you have done this, click on it.

2. You will then be guided through our sign up experience.

  • You will be asked to provide a VALID email address, this will be used later for confirmation.
  • Enter your first name, and also your last name in the given boxes.
  • Click on the empty box under the “Captcha” title.
    This will supply you with a quick confirmation to prove you are a real person. Complete as what the prompt asks you, then click the blue “Verify” button in the bottom right of the prompt. If you successfully completed the prompt, the previously empty box should now contain a green check mark.
  • Enter a password for your account, and enter it again in the box below to make sure you typed it correctly.
  • Once all the boxes have successfully been filled, click on the “Sign Up” button on the bottom of the page. By clicking on this button, you agree to Pet Letters Terms of Use and the Privacy Policy. An email containing your confirmation link will then be sent to your email account.
  • To entirely finish the Pet Letter’s sign up, you must confirm your sign up from your email. To check this, open whatever platform you may use for emailing, and locate your inbox. Once you have found this, look for an email titled, “[Pet Letters] Please Confirm Your E-mail Address” and click on it.
  • In the contents of this email, there will be a confirmation link. Once you have found it, click on it to confirm your sign up.
  • This will then bring you to the sign in page. Follow the same process as the sign up. Fill in the boxes with the correct E-mail, Password, and complete the Captcha prompt. After this is done, click the blue “Sign In” button on the bottom of the page.

3. Congratulations! You successfully signed up for Pet Letters.

If you have any questions or would like to contact us please click the link below